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Zscaler Works to Secure a Connected World

The world is more connected than ever thanks to the proliferation of Internet of Things (IoT), connected edge computing devices and the technology that...

DigiCert Rolls Out Trust Lifecycle Manager

DigiCert this week launched a comprehensive digital trust solution that unifies certificate authority (CA), certificate management and public key infrastructure (PKI) services. Trust Lifecycle...

Benefits of an Integrated Communications Platform

In a post-pandemic world, organizations are dealing with various challenges and strategic imperatives, whether it’s improving the customer experience (CX), boosting operational efficiencies, or...

VMware’s SD-WAN Simplifies User Path to Multicloud

Businesses have been transitioning to cloud computing for the better part of the past two decades, and during that time, cloud has gone through...

Cisco Report Highlights Progress Toward ESG Goals

Cisco recently released a 56-page report highlighting its environmental, social, and governance (ESG) efforts and goals. The 2022 Purpose Report centers on Cisco’s vision...

Cisco on Sustainability: Net-Zero Carbon Emissions by 2040

Companies and governments around the world are coming together to develop sustainability policies, goals, and commitments. According to a 2022 Gartner survey, 87 percent...

Zeus Kerravala on Networking: Multicloud, 5G, and Automation

I spoke with Zeus Kerravala, industry analyst at ZK Research, about the rapid changes in enterprise networking, as tech advances and digital transformation prompt...

Dialpad Introduces AI-Powered Customer Intelligence

This week Dialpad announced the evolution of its “TrueCaaS” strategy, using the phrase “AI-Powered Customer Intelligence." The company had been using TrueCaaS to describe its...

Zoomtopia Highlights: Zoom Zooming into Email and Calendar

Zoomtopia is back – this year in person – and so much has changed since the last time Zoom held a non-virtual user event. In...

Dialpad Brings Enhanced AI to the Contact Center

Customer experience (CX) is now the top brand differentiator and outweighs price, product quality and all other factors. An interesting data point from ZK...