Apple's CarPlay intro was a dud, according to Roger Lanctot, associate director of Strategy Analytics' Global Automotive Practice. His March 12 blog post on...
I spent the early part of the week at Oracle's OpenWorld customer conference in San Francisco learning about engineered systems, the expansion of the...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...